Privacy Policy

Last updated: August 2026 · SDR Creative Solutions LLC

SDR Creative Solutions LLC ("SDR," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sdrcreativesolutions.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Information You Provide Directly

We may collect personal information you voluntarily provide when you fill out a contact or consent form, book a Strategy Session, send us an email or call, purchase a digital product or service through our Store, inquire about DIY Business Systems, Front Desk System, or Voice AI Solutions packages, or subscribe to communications from us. This may include your name, email address, phone number, business name, and details shared in your message or form submission.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This is used to improve site performance and understand how visitors use our site.

Information from Third-Party Tools

Our site may use third-party tools including CRM platforms (GoHighLevel), analytics services, and embedded widgets. These tools may collect data according to their own privacy policies.

2. How We Use Your Information

We use collected information to: respond to inquiries and fulfill service requests; schedule and conduct Strategy Sessions and consultations; send information about services you have requested; follow up on leads and communications you initiate; process purchases made through our Store; improve our website, tools, and services; comply with legal obligations; and communicate updates relevant to your account or services. We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with service providers who assist in operating our business (bound by confidentiality agreements); legal authorities when required by law; and in the event of a merger, acquisition, or sale of business assets.

4. AI Tools and Interactive Features

Our website includes free interactive tools such as the Revenue Calculator, AI Readiness Quiz, and AI Business Rewriter. Information entered into these tools may be processed by third-party AI services to generate results. We recommend you do not enter sensitive personal or confidential business information into these tools. Input text is not stored by SDR Creative Solutions beyond the immediate request.

5. AI Voice Receptionist Disclosure

When you call our business line, you may interact with an AI-powered voice assistant that can answer questions, schedule appointments, and route your call. This assistant is clearly an automated system, not a live person, unless and until you are transferred to a team member. Calls may be recorded or transcribed for quality, training, and service-improvement purposes. Information shared during these calls is handled in accordance with this Privacy Policy.

6. SMS and Text Messaging

If you provide your phone number and opt in to receive text messages from us, we may send appointment reminders, follow-up messages, and service-related updates via SMS. Message and data rates may apply, and message frequency varies. Consent to receive text messages is not a condition of purchasing any product or service. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. We do not sell or share your phone number with third parties for their own marketing purposes.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete information we hold about you, and to opt out of marketing communications. To exercise these rights, contact us at [email protected].

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.

14. Contact Us

Email: [email protected] · Phone: 855-773-7314 · sdrcreativesolutions.com